Instructional Continuity Resources
As we continue to navigate the current Canvas outage, we understand that keeping your students informed is your top priority. To ensure security and clarity, please follow these updated communication … Read More
As we continue to navigate the current Canvas outage, we understand that keeping your students informed is your top priority. To ensure security and clarity, please follow these updated communication … Read More
During a Canvas outage, we understand that keeping your students informed is your top priority. To ensure security and clarity, please follow these updated communication guidelines immediately.
Please coordinate with your school’s academic leadership when sending messages or making other changes related to your course. Consistent messaging is vital to avoid conflicting instructions and to ensure all students are treated equitably during this disruption.
To maintain integrity and prevent security breaches, all communications with students must be sent through official university platforms. Please use:
Do not use personal email, private messaging apps, or social media for any course-related activities unless it is already the established process for your specific class.
Phishing attempts and scammers are already actively exploiting the confusion surrounding this outage. Using non-standard or personal channels inadvertently makes it easier for bad actors to impersonate faculty and staff. Your adherence to these protocols is our best defense against these opportunistic threats.
Your school may offer additional services (Yuja, Panopto, ExamSoft, etc.) beyond the enterprise services listed here. Please reach out to your school-based IT or course support. Rutgers IT Help Desk provides contact information for your school-based resources.
| Did you know? | Excel Tip: |
| Emails to anyone at Rutgers with the format netid@rutgers.edu will be delivered to their delivery address, regardless of whether they receive email in ScarletMail or Rutgers Connect. | In your roster spreadsheet, type =[click on the cell with the NetID]&”@rutgers.edu” to combine the NetID with the email domain. Copy and fill in the formula for all students.
See step-by-step instructions on how to create email addresses from a Rutgers NetID or reach out to your help desk for assistance. |
Note: Establish file naming convention and format (zip, pdf, etc.) for student work submission (Last_Name, First Initial, Assignment #, etc.)
Once you receive guidance from your academic leadership on how to continue the final exam period, you may consider the following options:
The Office of Disability Services is here to assist our students. OIT’s Digital Accessibility team has provided a list of Automated Resources that may be helpful to you and your students. For additional accessibility resources, please direct your student to Rutgers Access and Disability Resources.
Following the recent Canvas outage, instructors should consult guidance from their academic unit leaders to determine the best course of action for their class. The resources below include actions you may need to take in response to the disruption, such as extending deadlines, modifying assessments, rescheduling exams, or providing student-specific accommodations. You will also find tips for maintaining course continuity, including downloading course content and exporting your gradebook.
Canvas access remains suspended at Rutgers while OIT assesses the safety and stability of the system following the global outage. Users currently logged into Canvas should close their browsers and … Read More
The Office of Information Technology is aware of an unauthorized message posted to Canvas related to the nationwide data breach at Instructure. Canvas may have limited or no availability for … Read More
Instructure, the parent company of Canvas, has notified Rutgers that the university was impacted by a widespread data breach affecting thousands of institutions. Instructure informed the Office of Information Technology … Read More
As previously announced, users received internal server errors when accessing Rutgers Canvas. Around 7:15 pm EDT, Rutgers users were unable to access Rutgers Canvas. Instructure, the parent company of Canvas, … Read More
The Office of Information Technology is aware of a nationwide security incident involving Canvas, the university’s learning management system. We are actively monitoring updates from Instructure and assessing any impact … Read More
Lockdown Browser and Respondus Monitor: Protect the Integrity of Online Tests This comprehensive training webinar is intended for instructors who plan to use LockDown Browser and Respondus Monitor with online exams … Read More
Join the Cidilabs team as they demonstrate how DesignPlus will make it easy to design for learner agency and self-monitoring. CidiLabs DesignPlus is a tool that reduces time developing content … Read More
Respondus Lockdown Browser is a custom browser that locks down the online testing environment in Canvas, preventing students from switching to another browser or application on their machines. Respondus Monitor … Read More