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Update Chrome Browser to Avoid Chrome 87 Bug Affecting Math Equations

Rutgers Canvas recommends that all students update their Chrome browser or use Firefox.  There is a known Chrome v87 bug that causes minus signs to become minimized which may impact students taking exams.  Alternatively, Canvas users may turn off hardware acceleration mode while logged into Rutgers Canvas.  This bug does not affect Respondus LockDown Browser.

Update Respondus LockDown Browser to Avoid Issues with Canvas New Quizzes

Respondus Lockdown Browser & Monitor

Rutgers Canvas recommends that all students update Respondus LockDown Browser to version (How do I check which version of LockDown Browser is installed?).  Respondus LockDown Browser may be required by your course instructor to complete Canvas quizzes and exams.  There is a known issue with LockDown Browser and Canvas New Quizzes where exams with … Read More

Important updates to Zoom HIPAA tenant


Good afternoon, I am writing to inform you about a forthcoming change to Zoom HIPAA accounts at Rutgers. On the evening of Friday, December 18, all users that currently have a Zoom HIPAA account ( will be moved to a standard Rutgers Zoom account ( Your new Rutgers Zoom account will be fully HIPAA compliant. … Read More

Amazon Web Services Errors affecting Canvas, Kaltura, and other services

As of 11:05 AM EST, Amazon Web Services is reporting increased errors which is affecting services such as Rutgers Canvas, Kaltura, and Respondus Monitor.  Currently this has been mostly in attempts to access New Quizzes but is not limited to that feature of Canvas. Canvas Engineering team is currently working with Amazon to identify and … Read More

Canvas Release: Beagle Learning

Beagle Learning

Rutgers Canvas is pleased to announce the integration of Beagle Learning, an interactive learning web app that helps students engage, learn, and problem-solve in a community of inquiry. Use Beagle to enhance learning with case studies, research, projects, capstones, lectures, or discussions. Beagle guides students through a process of questioning, finding information, and sharing learnings … Read More

Spring 2021 Sites Now Available

  Spring 2021 Canvas sites Spring 2021 course sites are now set up in Canvas. Faculty assigned in the course scheduling systems will be automatically provided access to their section in Canvas. Any new sections added or instructors assigned will be updated in Canvas within 24 hours. Student enrollments in the Canvas site’s will fluctuate … Read More

Canvas Changes for Spring 2021

This announcement is intended for Rutgers Camden, Newark, and New Brunswick. The message below does not apply to students at Rutgers Biomedical and Health Sciences. Start Date: Monday, November 23rd, 2020 Summary: The Office of Information Technology will be rolling out the next phase in the Transition to Canvas. Starting on Monday, November 23, 2020, … Read More

Issues using Respondus outside the US

Respondus Lockdown Browser & Monitor

Respondus Monitor software for remote proctoring may not work properly for some students in international locations, including China. Instructors with students outside the US should test the system with a practice quiz AND have a back-up plan (such as a one-on-one makeup via Zoom or Webex) in case the system doesn’t work for at student … Read More

Proctoring and Remote Assessments

Respondus Lockdown Browser & Monitor

Colleagues: The move to remote instruction has been a challenging one in many ways, including for faculty members seeking to conduct remote assessments of student learning. Remote exams provide a number of complications, including how—and whether—to proctor these exams to discourage and prevent cheating. Tools exist for remote proctoring, but they are imperfect, at best, … Read More

Update on Remote Proctoring Software

A new option for remote proctoring software, Respondus Monitor, has been selected for use in Canvas. Efforts are currently underway to develop documentation and provide support. Details about the availability of Respondus Monitor will be provided as soon as possible. The Office of Information Technology (OIT) continues to seek an option for Sakai. The university … Read More