PlayPosit GradeSync Update - Canvas Skip to main content

PlayPosit GradeSync Update

PlayPosit

As previously announced, users are experiencing issues when accessing PlayPosit content in Rutgers Canvas after the May 10, 2024 upgrade to LTI v1.3. Reported issues include and progress made are listed below:

  • Instructors accessing PlayPosit do not see all their content previously created.
    • Users launched PlayPosit LTI 1.1 with one email address and then changed their default email address in Canvas. When the user launched PlayPosit v1.3, the user’s Canvas account email address did not match an existing account in PlayPosit so a new account was created. Currently, Rutgers Canvas admins ask instructors to complete this form to report your email address(es) so PlayPosit may migrate your content from one account to another.
    • PlayPosit is actively developing a solution for this issue.
  • Failure of grade passback for students who have completed a PlayPosit Bulb.
    • Working with PlayPosit developers, it was determined that the student grade is not reported to Canvas due to a failure to match the PlayPosit content with an item in the Canvas gradebook. PlayPosit is investigating this issue to determine the root cause.
    • This issue may be tied to assignments that have not been accessed by PlayPosit Bulb owners. To trigger the migration of Canvas assignments from PlayPosit v1.1 to v1.3, PlayPosit Bulb owners must access all Canvas assignments before students attempt the assignment.
    • At this time, there is no fix for this issue. It is fundamental for course instructors to click on each Canvas assignment to trigger migration of PlayPosit content from v1.1 to v1.3 before students access the content to avoid grade sync errors. 
  • Instructors cannot view student interactions for submissions completed before 2 pm on May 10, 2024. 
    • At this time, Rutgers Canvas has not made this a priority.  This issue will be raised with PlayPosit once full functionality has been restored.

Rutgers Canvas admins continue to work with PlayPosit to gather data to resolve the issues associated with the upgrade. Thank you for your patience.