Starting around 8:41 PM EST on January 23, 2023, users were unable to play videos in Kaltura via Mediaspace and the integration in Rutgers Canvas. At 1:22 PM, Kaltura engineers identified the cause and implemented a fix. Playback service was restored for the majority of Kaltura customers by 12:47 EST. Rutgers Kaltura admins confirmed that all services are operating normally at 3:02 PM.
Thank you for your patience as we worked to resolve this issue. Please follow Kaltura Status for the latest updates.