Starting around 3:57 PM EST, users were unable to access Kaltura via Mediaspace and the integration in Rutgers Canvas. Rutgers Kaltura admins determined that authentication processes were not operating as expected. Working with Rutgers IT staff, Rutgers Kaltura admins determined that the authentication issues were isolated to processes provided by Kaltura. Kaltura support determined the root cause and sent the all-clear at 5:45 PM EST. Rutgers Kaltura admins confirmed that all services are operating normally.
Thank you for your patience as we worked to resolve this issue.