Rutgers.eduAlert: MATLAB Grader LTI Not Loading
Users attempting to access MATLAB Grader LTI 1.3 receive a 400 Bad Request error when launching the assignment in Rutgers Canvas. Both course instructors and students receive the error when … Read More
System Events
Canvas Maintenance Scheduled for September 26, 2025
Instructure, the parent company of Canvas, has scheduled a 15-minute system maintenance on September 26, 2025, starting at 2 AM EDT (Find out when this event occurs in your time … Read More
Issues accessing Powtoon through Rutgers Canvas
Powtoon, integrated in Kaltura, is inaccessible through Rutgers Canvas. When users attempt to edit a Powtoon in the Powtoon Studio, the user is prompted to open the studio in a … Read More
Resolved: Editing Kaltura Videos
As previously announced, some users were unable to edit videos in Kaltura. The three-dot menu for Kaltura media, available in Rutgers MediaSpace and the Kaltura integration in Canvas, did not load when viewing … Read More
Alert Ongoing Issues with Editing some Kaltura Videos
A number of users are reporting issues with accessing the three dots menu for Kaltura media available in Rutgers MediaSpace and the Kaltura integration in Canvas. This menu is available … Read More
Canvas Commons Upgrade and Planned Outage
Canvas Commons search will be upgraded on July 7, 2025. The planned downtime will begin at 2 AM ET on July 7, 2025, lasting for 6 hours. With this upgrade, … Read More
Database Maintenance on May 25, 2025 – Rosters will not update
On May 25, 2025, Rutgers University’s Office of Information Technology will be performing system maintenance that will result in a service outage. While the maintenance, which involves a required software … Read More
Issues Resolved for Respondus LockDown Browser and Monitor
As previously posted, there were issues accessing Respondus LockDown Browser and Monitor. Around 2:20 pm, OIT LMS Held Desk received reports that students could not launch Canvas quizzes where LockDown … Read More
Enrollment Issues Resolved
At 3:25 pm, OIT received reports of students were dropped from their courses in Canvas. We identified the process that affected specific Fall 2024 courses. OIT restored course enrollments by … Read More
Turnitin maintenance starting on August 17, 2024
Turnitin has scheduled an 8-hour system maintenance on August 17, 2024, from 9 AM through 5 PM EDT. During this time, services including Turnitin’s Canvas Plagiarism Framework, Feedback Studio, and … Read More