Important updates to Zoom HIPAA tenant - Canvas Skip to main content

Important updates to Zoom HIPAA tenant


Good afternoon,

I am writing to inform you about a forthcoming change to Zoom HIPAA accounts at Rutgers. On the evening of Friday, December 18, all users that currently have a Zoom HIPAA account ( will be moved to a standard Rutgers Zoom account ( Your new Rutgers Zoom account will be fully HIPAA compliant.

This change allows users to have a fully functional Zoom experience with access to ALL available features, while still being completely HIPAA compliant. Additionally, if you are a user that needs to frequently schedule meetings on behalf of others, you will be able to do so seamlessly.

Following the December 18 migration, all Rutgers faculty, staff, and students who sign up for Zoom, will be given Rutgers Zoom accounts that are HIPAA-compliant, regardless of their PHI status.

Is there anything I need to do after the migration?

After the migration on December 18, your login information and user experience will look the same, but any previously scheduled Zoom meeting and personal room links will no longer work, so you will need to reschedule those meetings in your new account.

All of your current stored Zoom settings, personal meeting IDs and recordings will move to your new Rutgers Zoom account.

If you have any questions about your new Rutgers Zoom account, please contact the Office of Information Technology Help Desk.

For additional information on Zoom and its security offerings, please visit the Rutgers Zoom website.

Thank you,

William W. Lansbury

Associate Vice President, Office of Information Technology