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News

Rutgers Canvas is operating normally

At  8:43 AM EST, Instructure identified increased page view errors which affected features such as SpeedGrader and DocViewer, which allows users to view linked documents in-line in Canvas. Users received 502/503 errors or “Service is currently unavailable. Try again later.” messages when accessing content in Docviewer. Canvas Engineering team implemented a fix to resolve these … Read More

Labster and Voicethread Deprecated Links Unavailable Starting May 16, 2022

Rutgers Canvas will remove outdated integrations for Labster and Voicethread on Monday, May 16, 2022. Newer versions of these integrations are currently available in Rutgers Canvas. The migration path from the old integration to the new integration is not seamless for instructors. Course instructors will need to edit external links in their Summer 2022 and … Read More

Canvas Errors affecting SpeedGrader and DocView

As of 8:43 AM EST, Instructure identified increased errors which affected features such as SpeedGrader and DocViewer, which allows users to view linked documents in-line in Canvas. Currently, this has resulted in users are receiving 502/503 errors or “Service is currently unavailable. Try again later.” messages when accessing content in Docviewer. Canvas Engineering team is … Read More

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